Route Optimiser will help in the implementation process, but without your full commitment the process will not achieve the full potential benefits.
It should also be recognised that the decision to implement will often bring to light practices and operating methods that require immediate correction. This in itself may slow down the overall implementation process. However these changes will benefit the company in the long term even though it may have little short-term relevance to the scheduling process itself.
The company implementing Route Optimiser will normally appoint a Project Manager and Route Optimiser will work closely with them developing a formal Project Plan using one of the traditional Project Management products (see attached specimen Plan). Regular progress meetings will be held, itemising responsibilities for specific actions.
As part of the implementation service all of your customers' call point addresses will be need to be geo-coded into the RO system.
In many countries where there is an established and detailed postcode system this is an automatic process within the RO Import Engine.
However, where the above is not the case either:
It is important that training is carried out in a suitable environment. It is recommended that at least initial training is carried out at Route Optimiser premises where interruptions can be kept to a minimum.
It should be noted that Route Optimiser are training in the use of a specialised form of scheduling product. Whilst the system does not require any specialist programming or database skills, a basic understanding of how to use a Windows PC is necessary. This will be explored at the initial project meetings.The training of your scheduling personnel will normally be in the following form:
Training of the above type is inclusive in our initial licence fee charge, however, all disbursements e.g. hotel, subsistence costs, etc. will either be arranged by the customer or charged for at cost.
Re-training of users or training of new staff after the initial implementation can be arranged at the current Route Optimiser rates.
Typically the implementation process for RO is short, the time taken often depending upon whether the application is for strategic or tactical usage.
In the case of strategic use, you can be up and running within a few days and will be confident and competent after about 3-4 weeks.
In the case of tactical usage, 4-6 weeks is more typical for larger implementations, but you can be up running in a few days if you only have a few vehicles.
The points, which may cause delay to the process, are:
The implementation time for the RO system is generally much shorter than with other scheduling systems because:
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Route Optimiser is a fully versatile and effective transport planning tool that has assisted us
in supporting our clients in many varied and complex scenarios.
(Brian Templar, Chairman)
By concentrating on the service market, Axfood Närlivs combines local customer focus with efficient logistics.
The implementation has taken some time but has still gone very well and we have managed to find routines
for an operative daily route planning. The results that we've accomplished so far speak for themselves having a
much better overview over the total volumes of transport. We have also had a better control of our routes and we
have managed to reduce our transport costs.
(Daniel Johansson, Head of Transport)
We are delighted to have secured access to this innovative product which combines proven performance
and a high level of functionality with a low entry cost per site. Since acquiring Route Optimiserwe have already
secured two multi-site accounts where the ability to confidently predict our base costs and service levels were
key to securing agreement with new customers.
(Managing Director, Ian Bryan)
We evaluated the market and Route Optimiser had everything we wanted from a Routing and Scheduling product, without the expensive up-front costs. ( Jerery Thorne - Managing Director )AVICA
We are now using TomTom WORK together with Route Optimiser, which provides real-time vehicle tracking,
text messaging for improved driver communication, and work directives so delivery and driving status can be monitored.